We are required to provide the user of this website with clear information about the cookies we use and to obtain your consent to the use of the cookies. In order to comply with these requirements we have prepared this statement providing you with information about what cookies are and which ones we use. By using this website you are agreeing to our privacy and cookie policy and you also consent to the use of cookies (and similar technologies) by us and selected third parties. If you do not agree to such use of cookies as outlined in our policy please see http://www.aboutcookies.org for information on how to manage your cookie files.


What Are Cookies?

Cookies are small text files which contain information that a website can send to and store on your computer/device through your internet browser. These are then used by us to help make our website more user friendly, for example, remembering which products you have added to your basket so you don’t have to re-enter them next time, or remembering that you have logged on so you don’t have to enter your password on each new page. Cookies will also allow us to see which areas of our website are the most popular and which are visited frequently.

There are two types of cookie you may encounter when using www.pkgreenshop.co.uk:

- First party cookies: these are our own cookies, controlled by us and used to provide information about usage of our site.

- Third party cookies: these are cookies found in other companies’ internet tools which we are using to enhance our site, for example Google Analytics, Facebook or Twitter have their own cookies, which are controlled by them.


Why Do We Use Cookies?

We at PK Green use cookies to recognise and understand customers shopping and browsing behaviour. This helps us to see which sections of our site are working well and which ones are not. We then in turn use this information to help improve our website and offer the best shopping experience we possibly can.


Do I Have To Accept Cookies?

To make full use of our website cookies will need to be accepted. Certain areas of our website may not function as they should if you reject cookies. Cookies help us to offer a personal experience when browsing on your tablet, mobile phone, or desktop computer.

The browsers of most computers, smartphones and other web-enabled devices are typically set up to accept cookies. If you wish to amend your cookie preferences for this website or any other websites, you can do this through your browser settings. Your browser's 'help' function will tell you how to do this.

If you choose to reject cookies you may still be able to browse the site but the site may not be able to function as intended and you may not able to complete the ordering process.


What cookies do we use?

Cookies which allow you to shop easily on our site, including those related to your shopping basket and pkgreenshop.co.uk account. See below for a complete list of cookies.

Google Analytics: These cookies are used to collect information on how customers use our website. We then use this information to help improve the site. Information is collected in anonymous form including the number of visitors, where they have come from to get to us and what pages they have been viewing. We use 'analytics' cookies to help us make our website better for those who visit it regularly. They help us work out what users like and don't like and how we can improve things for you.

When we include links to other websites, please bear in mind they will have their own privacy and cookie policies that will govern the use of any information you submit. We recommend you read their policies as PK Green is not responsible or liable for their privacy practices.


Frequently Asked Questions

What is new about cookie policy, and how does this affect me?

We have always used cookies to create the most secure and effective website for our customers. As part of a change in legislation, all websites are now required to provide additional information on what cookies are, how they are used and what benefits they bring.

Do I need to accept cookies?

The current changes to our website simply explain what cookies are, how we use them and what benefits they bring. You are not currently required to do anything, other than read our Cookie Policy to understand these changes.

Do PK Green cookies store my personal information?

Our cookies do not store personal information such as your name, address, telephone or email. We do use a small number of cookies when you shop online on our site, the details of which are mentioned above and below.

Do cookies compromise my security when I'm logged on to Internet Banking?

The cookies we use are completely safe and secure. In fact, many of them are used purely to provide important security features such as protecting your data and your accounts.

Can cookies allow others access to my computer's hard drive?

The cookies we use cannot look into your computer, smartphone or web-enabled device and obtain information about you or your family or read any material kept on your hard drive.

If I use a public computer, will someone be able to get my details from the cookies?

Our cookies cannot be used by anyone else who has access to the computer to find out anything about you, other than the fact that someone using the computer may have visited a certain website.


Complete List of Cookies We Collect

CART: The association with your shopping cart.
CATEGORY_INFO: Stores the category info on the page, that allows to display pages more quickly.
COMPARE: The items that you have in the Compare Products list.
CURRENCY: Your preferred currency
CUSTOMER: An encrypted version of your customer id with the store.
CUSTOMER_AUTH: An indicator if you are currently logged into the store.
CUSTOMER_INFO: An encrypted version of the customer group you belong to.
CUSTOMER_SEGMENT_IDS: Stores the Customer Segment ID
EXTERNAL_NO_CACHE: A flag, which indicates whether caching is disabled or not.
FRONTEND: You sesssion ID on the server.
GUEST-VIEW: Allows guests to edit their orders.
LAST_CATEGORY: The last category you visited.
LAST_PRODUCT: The most recent product you have viewed.
NEWMESSAGE: Indicates whether a new message has been received.
NO_CACHE: Indicates whether it is allowed to use cache.
PERSISTENT_SHOPPING_CART: A link to information about your cart and viewing history if you have asked the site.
POLL: The ID of any polls you have recently voted in.
POLLN: Information on what polls you have voted on.
RECENTLYCOMPARED: The items that you have recently compared.
STF: Information on products you have emailed to friends.
STORE: The store view or language you have selected.
USER_ALLOWED_SAVE_COOKIE: Indicates whether a customer allowed to use cookies.
VIEWED_PRODUCT_IDS: The products that you have recently viewed.
WISHLIST: An encrypted list of products added to your Wishlist.
WISHLIST_CNT: The number of items in your Wishlist.